Terms & Conditions

Credit Applications

A credit account with Novus allows your business to access the vast range of products that are suitable to your customers. Download a Credit Application Form here. Ensure you read the full terms and conditions (at the end of the form) before applying for credit.

Return your completed Credit Application Form via email to orders@novuschemware.com.au.


We offer a variety of payment options and incentives to suit your needs:

Early Payment Savings
  • 14 days from invoice: 2.5% discount
  • End of month after invoice issued: No discount
By Credit Card

(Please note that all credit card transactions are subject to 2% fee). Contact our office and supply credit card details for invoices to be paid.

Email credit card details with the details of invoices to be paid

By Direct Debit

Please supply the name of your business and forward remittance by email to orders@novuschemware.com.au

  • NAB BSB: 086 131
  • Account Number: 53207 6655
  • Account Name: Mancyl Nominees Pty Ltd

Terms And Conditions Of Sale

  1. Retail Price: The retail price set out and referred to in our retail price list and on invoices is a recommended price only and there is no obligation with the recommendation. All prices shown on price lists and order forms are subject to change without notice between the order and delivery dates of the goods.
  2. Dated Stock: This is the responsibility of the purchaser to check, no credit will be recognised after 7 days of delivery.
  3. First order must be pre-paid prior to the dispatch of stock from warehouse. If account is placed on stop, then, at the discretion of management, all future orders will be pre-paid prior to dispatch of stock from warehouse.
  4. Claims: For breakage and short supply no claims can be allowed unless notified within 7 days of delivery. For credit no claims will be considered without prior approval. The invoice number of the purchase must be supplied at this time. You will be provided with a Returns Authorisation number. Note: All credits, not the fault of Novus are subject to a 10% restocking fee.
  5. Goods are delivered ex warehouse at the buyers responsibility.
  6. All Metro orders under $250.00 are subject to a Handling Fee currently set at $7.25+ GST. This does not apply to back orders and where freight is paid by the customer.
  7. Accommodation Fee: Any account not paid as per trading terms will be subject to an interest charge currently set at 5% per month from the date of the invoice.
  8. All Discounts that are shown on invoices are allowed dependent on Payment being received by the due date.
  9. Goods remain the property of Mancyl Nominees P/L until the invoice is paid in full. In the event of bankruptcy / insolvency, Mancyl P/L has the right to enter the premises and regain possession on Mancyl P/Ls goods.